Insights

Spherica Business Solutions has acquired a major stake in Double Diamond Delivery, strengthening its delivery capability and expanding its technology and business transformation services....

At Spherica, our tech is smart, but our culture is all heart — combining automation and AI innovation with a team spirit that keeps...

Explore why regular IT assessments are essential for UK businesses. Learn how cloud cost optimisation, network assessments, cyber risk evaluations, Wi-Fi surveys, and firewall...

A recent survey of 250 IT professionals across the UK highlights a clear trend, AI and automation are set to transform IT service desks....

A day in the life of a service desk agent can be tedious, repetitive and stressful. Discover how AI and automation can relieve agents...

Discover how automating repetitive tasks like password resets can transform IT service desks, freeing up agents to focus on more meaningful and strategic work.

Have you ever considered fixing service desk issues once and automating the resolution?

Modern IT Service Desks face challenges like high ticket volumes, lengthy resolution times, and complex routine tasks that strain efficiency. Automation offers a transformative...

An Out-of-Hours support service ensures that your business remains operational, secure and efficient at all times… Even at the weekends!