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Manufacturers are under pressure to respond faster than ever to changing consumer demands. The growing trend for customised products also means many manufacturers have had to quickly adapt their operations to deal with lower production runs and mass customisation. The digitalisation of operations has been key to enabling businesses to keep pace.

However, digital transformation brings with it a vast increase in the volume of data and alerts generated by IT events across the business. Managing the volume of incidents puts significant pressure on IT Operations teams and increases the risk of human error and prolonged downtime.

At Spherica, we specialise in creating IT infrastructures that relieve this pressure and minimise downtime. We transform ways of working and reduce inefficiencies by automating repetitive processes and connecting siloed systems, so productivity, collaboration and communication are improved throughout the business, making it more agile.

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The Benefits

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Minimise system downtime

Unplanned downtime is one of the biggest risks for manufacturers. With our focus on automation, we enable IT Operations technicians to have better, real-time visibility of incidents. The right people are automatically informed, day or night, and actions can be automated to actively prevent outages and drastically reduce resolution times.

To protect your business and meet customer expectations, we deliver flexible, automated IT Managed Services, reducing the risk of human error and significantly improving incidents of downtime.

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Connect siloed systems

To keep pace in the digital era, businesses need to process and interpret data from across the business faster than ever. Predicting demand, managing scheduled maintenance and identifying new routes to market all require seamless visibility to data and collaboration across functions.

By connecting siloed systems and automating repetitive tasks – such as reporting, asset management, and incident responses – we enable manufacturers to harness data insights and increase productivity while reducing costs.

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Scale without the costs

Through relentless automation, we take the day-to-day pressure off overstretched IT Operations teams, so they have more time to focus on driving the business forward. Technology is at the heart of manufacturing, and we make it possible for businesses to harness the power of technology to drive growth.

It’s the fourth industrial revolution and manufacturers must embrace the change to remain competitive.

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“The value of having a team like Spherica manage the IT Operations is priceless. They immerse themselves in our business and allow us to work in partnership to keep the lights on, make them shine brighter through innovation and enable future plans to be leaders in the use of technology.”

Barj Duhra, Head of Technology Services & Support, Avanti West Coast
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Perfect Home logo

“What Synaptek has delivered in such a short space of time has been nothing short of awe-inspiring!” “We’re really excited for the future and are delighted to have found such a successful partnership with Synaptek.”

Mark Blakelock, Chief Operating Officer, PerfectHome
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Virgin Trains logo

“Spherica are technically excellent and have a fantastic work ethic. We don’t see a Spherica badge – we see an extension of our IT team.”

Dean Underwood, Head of IT Services, Virgin Trains
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Wales Millennium Centre logo

“Spherica carefully tailored the project to our specific requirements and delivered a robust strategy that made a huge difference to our service.”

Mat Milsom, Managing Director, Wales Millennium Centre
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The West Brom logo

“Spherica played a big part in the success of the whole project, doing exactly what we asked of them and making a major contribution to help it to go so smoothly.”

Simon Wheway, Infrastructure Services Manager, The West Brom
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“With their thoroughness in making technical recommendations, genuine ownership of projects and refreshing levels of responsiveness, Spherica have really impressed us.”

Neil Hodge, IT Director, McColls
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“Spherica recommended that we migrated to Office 365 and Box, and we were really impressed with how they managed the project and the ongoing support they provide to us.”

Claire Gibson, Managing Director, Wave Hub
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Download your free Automation Success Kit today

The key to getting your business automation strategy right is to focus on the issues you need to resolve, not the technology. This is just one of the tips we’ve pulled together in our Automation Success Kit, designed to simplify the journey to automation success.

Download this insightful automation roadmap to discover how you can rapidly transform your operations to optimise productivity and enhance the experience of your customers.

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