
POWER YOUR BUSINESS, DELIGHT YOUR CUSTOMERS, REDUCE YOUR COSTS
We’re an automation-first IT Managed Service business that has spent more than a decade providing mission-critical services across complex IT infrastructures, in both the public and private sector. Our mission is to help businesses achieve more through the power of technology.
What differentiates our service from other providers is our automation-first ethos. This is our guarantee to continually evolve and enhance our services through “relentless automation”, so we always deliver unrivalled speed, consistency and reliability.
At the core of this service commitment is Qualia, our Intelligent Service Management System that enables us to uniquely fuse people, technology and automation to deliver ultra-efficient, business-changing services, with fewer IT personnel – so ultimately at a lower cost to our customers.
TURNING IT SERVICES FROM REACTIVE TO PROACTIVE
Increasingly complex environments mean IT teams are under more pressure than ever, creating barriers to growth.
We deliver services that relieve this pressure to enable IT to dedicate more time and money to developing technology strategies that meet the demands of the modern business.
Qualia is central to how we achieve this. It integrates systems across infrastructures and uses advanced AI and Machine Learning to automate tasks and address the challenges of managing complex IT environments.
Combining this unique tool with our passion for exceptional customer service enables us to provide services that revolutionise end-user experiences and drive greater value from your IT investment.
FIND OUT MORE ABOUT QUALIAA Suite of Managed Services
End User Computing
Business-changing EUC services...Core Infrastructure Technology
IT infrastructures that are future fit...Managed Service Desk
An innovative Service Desk solution...Identity and access management
Safe-guarding your business...Network Operations Management
Automated NOC managed services...Exceptional Professional Services


Delivering service excellence
Our dedication to delivering the best for our customers is reflected in our world-class HappySignals NPS average of +86.
Getting your automation strategy right
Download your free Automation Success Kit today
The key to getting your business automation strategy right is to focus on the issues you need to resolve, not the technology. This is just one of the tips we’ve pulled together in our Automation Success Kit, designed to simplify the journey to automation success.
Download this insightful automation roadmap to discover how you can rapidly transform your operations to optimise productivity and enhance the experience of your customers.
Latest Case Study
How we future-proofed Wales millennium centre's IT Systems
Learn how our on-site workshops, technical assessment and IT strategy helped to future-proof Wales Millennium Centre’s IT systems, and align it with their wider business objectives.
Tell Me MoreOur people make our business
Insights


Lights… camera… automate IT!

Hurdles in digital transformation for the public sector
