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The way we consume content and media has changed beyond recognition in the last decade. Fast connectivity, the unprecedented adoption of smart devices and the growth of streaming services have put the power into the consumers’ hands. They want to choose when and how they access entertainment in their busy lives. Media and entertainment companies have had to adapt quickly to keep up with consumer expectations.

On-demand, available anywhere services are now the norm, and consumers expect fast, automated experiences and accessibility on any device. Through our automated IT services, we can ensure you have the highest level of protection for your systems so that services are always online and the customer experience is as slick as the latest Netflix Original Series.

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The Benefits

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Downtime free services

Your customers will never miss a cliffhanger as your services are protected by secure, super-fast IT systems that ensure the customer has access to everything they need, when they need it.

Automated incident management can actively help prevent issues from occurring in the first place, so you can rest assured that major incidents are averted, and services are always online.

Innovation through insight

By connecting siloed systems and enabling better visibility of data and reporting, your business will have better insight into the masses of information available, from usage to viewing habits and the latest trends. This enables you to respond quickly to demand and stay ahead of the competition.

Success depends on the speed and efficiency with which you deliver content and services that meet consumer needs, so we ensure your IT systems give you the flexibility to adapt and innovate at pace.

Automated experiences

The latest technology and advances in AI mean that consumers have come to expect companies to deliver tailored content, relevant recommendations and 24/7 customer support services. To remain relevant to your audience, you need automated processes that enable you to deliver seamless online services that meet customer expectations.

We work with you to devise the best digital strategy to meet the needs of the always-on consumer.

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“The value of having a team like Spherica manage the IT Operations is priceless. They immerse themselves in our business and allow us to work in partnership to keep the lights on, make them shine brighter through innovation and enable future plans to be leaders in the use of technology.”

Barj Duhra, Head of Technology Services & Support, Avanti West Coast
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Perfect Home logo

“What Synaptek has delivered in such a short space of time has been nothing short of awe-inspiring!” “We’re really excited for the future and are delighted to have found such a successful partnership with Synaptek.”

Mark Blakelock, Chief Operating Officer, PerfectHome
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Virgin Trains logo

“Spherica are technically excellent and have a fantastic work ethic. We don’t see a Spherica badge – we see an extension of our IT team.”

Dean Underwood, Head of IT Services, Virgin Trains
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Wales Millennium Centre logo

“Spherica carefully tailored the project to our specific requirements and delivered a robust strategy that made a huge difference to our service.”

Mat Milsom, Managing Director, Wales Millennium Centre
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The West Brom logo

“Spherica played a big part in the success of the whole project, doing exactly what we asked of them and making a major contribution to help it to go so smoothly.”

Simon Wheway, Infrastructure Services Manager, The West Brom
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McColl's logo

“With their thoroughness in making technical recommendations, genuine ownership of projects and refreshing levels of responsiveness, Spherica have really impressed us.”

Neil Hodge, IT Director, McColls
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Wave hub logo

“Spherica recommended that we migrated to Office 365 and Box, and we were really impressed with how they managed the project and the ongoing support they provide to us.”

Claire Gibson, Managing Director, Wave Hub
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Download your free Automation Success Kit today

The key to getting your business automation strategy right is to focus on the issues you need to resolve, not the technology. This is just one of the tips we’ve pulled together in our Automation Success Kit, designed to simplify the journey to automation success.

Download this insightful automation roadmap to discover how you can rapidly transform your operations to optimise productivity and enhance the experience of your customers.

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Latest Case Study

How we future-proofed Wales millennium centre's IT Systems

Learn how our on-site workshops, technical assessment and IT strategy helped to future-proof Wales Millennium Centre’s IT systems, and align it with their wider business objectives.

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