The Automation Conversation Podcast

Welcome to the official podcast of Birmingham Tech Week, brought to you in partnership with Spherica and Synaptek.

This engaging series will help simplify the automation conversation to ensure organisations invest in the right long-term solutions. Join host Karl Nicholson, CIO at Synaptek and winner of the Birmingham Chamber of Commerce Future Face in Technology and Innovation Award 2021, as he discusses all the important automation questions with some inspirational guest speakers.

We’ll be releasing a new episode every few weeks, so stay tuned! To sign up for notifications of each new episode, register for our newsletters here.

EPISODE 0: An Introduction to The Automation Conversation

EPISODE 1: Simplifying Automation

Karl is joined by the inspirational Jessica Figueras, Founder of Hither Strategy, Vice-Chair of the UK Cyber Security Council and recently named by Computer Weekly as one of the most influential women in tech! Hear Jessica’s unique insights into why the automation conversation needs to be prioritised.

EPISODE 2: Automation and the Citizen Experience

In this episode, we discuss how automation transforms experiences at every level of an organisation, from engaging employees to delivering exceptional customer experiences. Hear from three technology thought-leaders, Karl Nicholson, CIO of Synaptek, Steve Jennings, Managing Director of Spherica and Stuart Mackcracken, Head of CBO at Rail Delivery Group, about how automation enables organisations to meet the expectations of the digital generation.

Episode 3: Automation and the Future of Talent Management

In this episode, we are joined by award-winning recruitment consultant, Dan Hoff-Rodrigues, Director of CX Squared. With “The Great Resignation” making the battles for talent tougher than ever, technology can play a huge part in improving employee experiences and giving you a competitive advantage in your recruitment and employee retention strategy. Hear Dan’s views on the influence technology has on attracting and retaining talent in the digital era.

For more automation inspiration, download our Automation Success Kit.