Transform your operations today


Now more than ever, it’s time to welcome digital transformation for financial services businesses with open arms. Banks and financial institutions that embrace innovation and adopt new technologies have unprecedented opportunities to enhance their services and drive customer loyalty. In fact, Deloitte research found consumers “expect their banks to act and interact more like top technology brands”, so it’s essential for banks to be early adopters of the latest technology.

Consumers want to do banking how and where they prefer, 24/7, and they want to know it’s completely secure. So secure accessibility and customer experience are the competitive battlegrounds for Financial Service companies.

With the success of new digital players, like Monzo, which promises a bank that’s “built for the way we live today”, more traditional businesses need to take note and invest in their digital capabilities to ensure they can offer always-on services, and be more agile and responsive to changing consumer behaviours. That’s exactly what our services enable: true digital transformation for financial services.

Get In Touch


Secure, downtime free services

IT outages at banks have been big news in recent years, leaving customers unable to access their money or pay bills. The issues have been put down, in part, to short-sightedness in the planning of digital transformations. In an industry where downtime creates critical issues that impact both its customers and share price, watertight IT strategies are essential.

We’re security and automation experts, so we can help you to protect your financial organisation with the right technology strategy and services. We understand what is needed to future proof your IT Operations, and we deliver it through our IT support for financial services – whether that’s automating incident management to reduce downtime, or extending the life of legacy systems.

Yellow Customer Service

Better customer interactions

Digital transformation for financial services is the key to more successful customer interactions. We work with best-of-breed software vendors to create an IT infrastructure that ensures your customer gets the best, most tailored experience, no matter how they interact with your business.

Our focus on connectivity and automation enables your customer service teams to have a full 360-degree view of the customer so that every interaction can be personalised to them. We also deliver automated customer support services so that customers can get in touch whenever they need to, 24 hours a day. Delivering always-available, personalised customer support is essential to meeting consumer expectations and driving customer loyalty.

Better Data Blue

Better data insights

Banks and financial institutions are awash with data and are required by regulatory bodies to store it for many years. Our innovative automated IT services help deliver digital transformation for financial services businesses and achieve an IT infrastructure that harnesses the power of the Cloud to centralise data storage and automate the analysis of vast volumes of information.

This “Big Data” management enables financial institutions to gain invaluable insights that will help to shape strategic decisions. By better understanding customers’ needs, behaviours and journeys to purchase, businesses can tailor their products, services and experiences to add the most value.

Avanti west Coast Logo

“The value of having a team like Spherica manage the IT Operations is priceless. They immerse themselves in our business and allow us to work in partnership to keep the lights on, make them shine brighter through innovation and enable future plans to be leaders in the use of technology.”

Barj Duhra, Head of Technology Services & Support, Avanti West Coast
View Case Studies
Perfect Home logo

“What Synaptek has delivered in such a short space of time has been nothing short of awe-inspiring!” “We’re really excited for the future and are delighted to have found such a successful partnership with Synaptek.”

Mark Blakelock, Chief Operating Officer, PerfectHome
View Case Studies
Virgin Trains logo

“Spherica are technically excellent and have a fantastic work ethic. We don’t see a Spherica badge – we see an extension of our IT team.”

Dean Underwood, Head of IT Services, Virgin Trains
View Case Studies
Wales Millennium Centre logo

“Spherica carefully tailored the project to our specific requirements and delivered a robust strategy that made a huge difference to our service.”

Mat Milsom, Managing Director, Wales Millennium Centre
View Case Studies
The West Brom logo

“Spherica played a big part in the success of the whole project, doing exactly what we asked of them and making a major contribution to help it to go so smoothly.”

Simon Wheway, Infrastructure Services Manager, The West Brom
View Case Studies
McColl's logo

“With their thoroughness in making technical recommendations, genuine ownership of projects and refreshing levels of responsiveness, Spherica have really impressed us.”

Neil Hodge, IT Director, McColls
View Case Studies
Wave hub logo

“Spherica recommended that we migrated to Office 365 and Box, and we were really impressed with how they managed the project and the ongoing support they provide to us.”

Claire Gibson, Managing Director, Wave Hub
View Case Studies

Download your free Automation Success Kit today

The key to getting your business automation strategy right is to focus on the issues you need to resolve, not the technology. This is just one of the tips we’ve pulled together in our Automation Success Kit, designed to simplify the journey to automation success.

Download this insightful automation roadmap to discover how you can rapidly transform your operations to optimise productivity and enhance the experience of your customers.

Download Now

Latest Case Study

How we future-proofed Wales millennium centre's IT Systems

Learn how our on-site workshops, technical assessment and IT strategy helped to future-proof Wales Millennium Centre’s IT systems, and align it with their wider business objectives.

Tell Me More