INNOVATIVE SERVICES

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Enabling you to achieve more with less


As so many business operations and processes are now dependent on technology, the role of IT has changed. IT needs to be central to business strategy in order for businesses to remain competitive. This is why we’ve developed a disruptive, automation-first approach to IT Managed Services that enables you to do more with less and optimise your technology investments. With IT investment aligned with your strategic goals, you can increase productivity, reduce cost inefficiencies and achieve better ways of working throughout your business.

We design, implement and manage as much or as little of your IT infrastructure as you need, providing the most secure, stable and fit-for-the-future IT operations.

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Our suite of Managed Services


End user computing

End User Computing

We deliver mission-critical EUC services that are perfectly aligned with your business strategy, infrastructure and culture, and which allow your team to work smarter. Our automation-first approach sees our team tasked with identifying opportunities to automate processes to increase productivity, reduce costs and deliver consistent end-user experiences. This strategy transforms IT Operations enabling you to do more with less.

End User Lifecycle management
Procurement
Configuration
Deployment
Optimisation
Tech Hubs
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Core Infrastructure Technology

We deliver exceptional IT infrastructure services that ensure your business is fit for the future. We have vast experience in migrating a variety of businesses to cloud technology stacks and delivering innovative process automation that make the business more efficient than ever. From SD-WAN to Azure migration, and everything in between, our automation-first approach to core technology services enables you to scale at pace and without the usual increases in IT costs.

LAN, WAN, SD-WAN, WIFI
Network Infrastructure
IaaS, PaaS, IPaaS
Cloud migration
Office 365 & Azure
Virtualisation
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Managed Service Desk

Our innovative Service Desk solution is built with intelligent automation at its core because businesses need 1st line support solutions that deliver more with less. Our Managed Service Desk uniquely fuses people, technology and automation to deliver game-changing 1st line support services that increase the productivity and cost-efficiency of end-user support.

User Lifecycle Management
Ticket Management
Problem Management
Change Management
Major Incident Management
Single pane of glass
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Identity and access management

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Security is more complex than ever before as the number and sophistication of cloud applications are deployed and accessed beyond the boundaries of the business network. Couple this with the distributed workforce driven by the pandemic and automated identity and access provisioning processes are now essential. Our Identity and Access Management Services protect your business while enabling your workforce to work efficiently from anywhere.

Identity and access proactive monitoring
Automated user lifecycle access management
24/7 support
Zero trust strategy
License tracking
Security
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Network Operations Management

Our automation-first Network Operations Centre (NOC) management services simplify the complexity in modern IT environments to enable better business continuity. At the heart of our service is our innovative automated NOC solution, RoboNOC, that combines AIOps with intelligent automation to deliver the next-generation of network management.

Automated NOC
Monitoring and alerting
Hardware and software management
Reporting
Incident management
Proactive improvements
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“The value of having a team like Spherica manage the IT Operations is priceless. They immerse themselves in our business and allow us to work in partnership to keep the lights on, make them shine brighter through innovation and enable future plans to be leaders in the use of technology.”

Barj Duhra, Head of Technology Services & Support, Avanti West Coast
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Perfect Home logo

“What Synaptek has delivered in such a short space of time has been nothing short of awe-inspiring!” “We’re really excited for the future and are delighted to have found such a successful partnership with Synaptek.”

Mark Blakelock, Chief Operating Officer, PerfectHome
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Virgin Trains logo

“Spherica are technically excellent and have a fantastic work ethic. We don’t see a Spherica badge – we see an extension of our IT team.”

Dean Underwood, Head of IT Services, Virgin Trains
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Wales Millennium Centre logo

“Spherica carefully tailored the project to our specific requirements and delivered a robust strategy that made a huge difference to our service.”

Mat Milsom, Managing Director, Wales Millennium Centre
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The West Brom logo

“Spherica played a big part in the success of the whole project, doing exactly what we asked of them and making a major contribution to help it to go so smoothly.”

Simon Wheway, Infrastructure Services Manager, The West Brom
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McColl's logo

“With their thoroughness in making technical recommendations, genuine ownership of projects and refreshing levels of responsiveness, Spherica have really impressed us.”

Neil Hodge, IT Director, McColls
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Wave hub logo

“Spherica recommended that we migrated to Office 365 and Box, and we were really impressed with how they managed the project and the ongoing support they provide to us.”

Claire Gibson, Managing Director, Wave Hub
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Download your free Automation Success Kit today


The key to getting your business automation strategy right is to focus on the issues you need to resolve, not the technology. This is just one of the tips we’ve pulled together in our Automation Success Kit, designed to simplify the journey to automation success.

Download this insightful automation roadmap to discover how you can rapidly transform your operations to optimise productivity and enhance the experience of your customers.

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WHY SD-WAN IS CRITICAL TO BUSINESSES LONGEVITY


Just like the transformational benefits that Cloud technology has delivered to businesses, software-defined WAN securely and intelligently directs traffic across your network. This is critical to increasing productivity, reducing IT costs and improving the customer experience.

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