Spherica Support

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Raise an issue directly with our technical support team

We’re always here to help. We offer different levels of support based on your needs and can tailor our Service Level Agreements to ensure you have access to our team whenever you need their expertise, 24/7/365.

If you have a query or are experiencing any difficulty with your IT service, please complete the required information in the form below. Please provide as much information as possible regarding your issue to help us resolve it as quickly and efficiently as possible.

Please tell us as much as possible about your support requirement

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Smashing Industry Benchmarks

When we say we have a user-centric approach to business we mean it, and we’re delighted to see this reflected in our HappySignals score average of +86, smashing the industry benchmark of +61.

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Want to learn more?

If you’re interested in learning more about our outstanding support services and would like to speak with one of our sales consultants to discuss your requirements, please get in touch here.

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Avanti west Coast Logo

“The value of having a team like Spherica manage the IT Operations is priceless. They immerse themselves in our business and allow us to work in partnership to keep the lights on, make them shine brighter through innovation and enable future plans to be leaders in the use of technology.”

Barj Duhra, Head of Technology Services & Support, Avanti West Coast
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Perfect Home logo

“What Synaptek has delivered in such a short space of time has been nothing short of awe-inspiring!” “We’re really excited for the future and are delighted to have found such a successful partnership with Synaptek.”

Mark Blakelock, Chief Operating Officer, PerfectHome
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Virgin Trains logo

“Spherica are technically excellent and have a fantastic work ethic. We don’t see a Spherica badge – we see an extension of our IT team.”

Dean Underwood, Head of IT Services, Virgin Trains
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Wales Millennium Centre logo

“Spherica carefully tailored the project to our specific requirements and delivered a robust strategy that made a huge difference to our service.”

Mat Milsom, Managing Director, Wales Millennium Centre
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The West Brom logo

“Spherica played a big part in the success of the whole project, doing exactly what we asked of them and making a major contribution to help it to go so smoothly.”

Simon Wheway, Infrastructure Services Manager, The West Brom
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McColl's logo

“With their thoroughness in making technical recommendations, genuine ownership of projects and refreshing levels of responsiveness, Spherica have really impressed us.”

Neil Hodge, IT Director, McColls
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Wave hub logo

“Spherica recommended that we migrated to Office 365 and Box, and we were really impressed with how they managed the project and the ongoing support they provide to us.”

Claire Gibson, Managing Director, Wave Hub
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