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On-demand expert support for your point solutions


It’s likely that your IT environment will be awash with point solutions essential to deliver a service to your users.  While many of them will be best-of-breed and right for the job, supporting such an array of technology can bring its challenges.

We’re ready to take on anything

Sometimes your own team won’t want the headache or distraction of supporting these solutions, sometimes you won’t have the skills. Whatever your reason, we have a broad mix of expertise and resource capable of supporting all sorts of discrete solution – old or new – whatever you’ve got. Importantly, support isn’t dependent on us having installed the solution in the first place.

Our Solution Support is entirely flexible, with lots of options to choose from, covering telephone support, on-demand on-site experts and even periodic health checks. Many of these options are available around the clock if necessary and can be tailored to meet both your budget and your needs.

Grow your support over time

Tethered to a specific solution, services can be combined in a modular fashion as you deploy more. It means you can start small and grow the amount of support you need over time.

We’re not in the business of providing you with unnecessary support, so if we believe you could save money by upgrading the solution itself, we’ll put this to you as an option before you make your decision.

Case Study: VIRGIN TRAINS - SMARTER WORKING


Smarter working delivers a transformational IT experience

Virgin Trains had long focussed on the exceptional delivery of customer service using technology, whilst unwittingly missing the opportunity to apply the same thinking to progress technology
within the workplace.

View case study

OUR OTHER MANAGED SOLUTIONS


End User Computing

Improve the perception of IT within your business by embracing a new way of providing EUC support. Our unique, hands-on service puts the IT needs of your employees at the heart of its operation and is delivered with pride, passion and care.

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End User Computing

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Hybrid Infrastructure

Valuable expertise to ensure that your core infrastructure performs at its best, whether it’s located on-premise or in the cloud.

Read More >

Hybrid Infrastructure

Read More >

Get in touch and we can discuss how your users can benefit from a world class IT experience

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Megaphone Newsroom Phone +44 (0)845 862 1794 Mail info@spherica.co.uk